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Marketing

Why Clients Ghost

Why Clients Ghost

The modern customer has endless options. If their local provider doesn’t deliver, they can hire a business across the world with a single click. That freedom has shifted the balance of power significantly away from the seller to the buyer.

Reverse Benchmarking

Reverse Benchmarking

In tech, it’s disruption. In strategy, its innovation. Ogilvy marketer Rory Sutherland has knighted it “reverse benchmarking.”

Instead of copying the best, smart companies look for what everyone else is doing badly and go there first. Genius.

The Power (and Pitfalls) of Brand Authenticity

The Power (and Pitfalls) of Brand Authenticity

Brand authenticity is about being real. It means a brand’s messaging, values, and marketing feels genuine, not forced. When a brand is authentic, consumers believe that what they see aligns with what the company actually stands for. It’s the difference between a celebrity promoting something they actually use versus one cashing a check for a product they’d never buy. People can spot the difference, and when a brand feels inauthentic, it’s hard to take them seriously.

Nonprofits Who are Acing Social Media

Nonprofits Who are Acing Social Media

Nonprofits Acing itOn Social MediaSocial Media for Nonprofits Giving Tuesday was just a couple of weeks ago and that left me thinking about nonprofits and their social media presence. Let's be real, a lot of us only interact with many of their posts when it comes to...

DIY Marketing vs. Partnering with a Marketing Agency

DIY Marketing vs. Partnering with a Marketing Agency

DIY Marketing vs. Partnering with a marketing agencyFree PDF DownloadSocial media is a bustling boulevard teeming with eager customers who can't wait to be charmed by your cool sign and eye-catching window display. As the name suggests, it's social! A space designed...